Ask about relevant experience

Discuss projects similar to yours, especially if the work includes wet-cast pavers, pool coping, curved edges or walling. Ask how the contractor handles setting out and product variation.

Request a clear scope covering preparation, materials, laying pattern, joints, edges and cleanup. Compare like-for-like details rather than price alone.

Talk through site-specific construction

Ask how the contractor will assess the base, levels, drainage and restraints. A reliable answer should relate to your actual site rather than rely only on a generic promise.

For retaining walls, steep driveways or unusual pool details, ask whether additional professional design or approvals are required.

Confirm timing and communication

Agree how variations, damaged products, weather delays and decisions will be handled. Confirm who orders materials and who checks dimensions before installation.

Customstone SA can recommend paving contractors; see the [agent list](/list-of-agents/) or [contact the team](/contact-us/).